We're committed to ensuring that our customers are completely satisfied with their purchase. If something about your order is not right, please contact us. We will do our utmost to make it right as soon as possible. 

Here is what our customers say:

"JoJo is such a treasure for Chinese learners! I've really enjoyed everything I've purchased!" 

"Your prompt response of my email and the speed of action and execution really impresses me!"

Still have questions? Check out our Return and Refund policy here. 

U.S. DOMESTIC 

We offer FREE SHIPPING on all books shipped within the Continental U.S.! 

For electronics shipped within the continental U.S., we charge a $9-$14 flat fee for shipping & handling except during special promotional periods when shipping may be free.

Orders that are shipped to the state of Georgia will be charged local sales tax. 

REST OF WORLD

For the rest of the world, we charge a $5.00 handling fee + calculated shipping rates. 

Your shopping cart will automatically calculate the shipping rates offered by different international carriers during checkout.